The Perfect Operations Team
What is the Perfect Operations Team Program?
The best businesses are the ones with the perfect operations team at its forefront. Whether your business is at a beginner level or you’re looking to elevate your current team of veteran agents, this 18-week course will go deep into the key strategies and tactics that are required to take a business from good to better to best!
Take your administrative and operations team to the next level with our exclusive deep-dive program that covers everything from the listing process and the contract to close process to key components of operations, including recruiting, on-boarding, accountability, financials, and of course, the scalable systems for success.
Frequently Asked Questions
What topics will be covered?
- Listing Manager job description, expectations, & schedule
- The listing file-pre list
- Listing conversations
- Marketing your listings
- Transaction Coordinator productivity schedule & communication
- The transaction file
- Director of Operations and company culture
- Onboarding, training, & offboarding
- Profit and loss & financials
Who is this program for?
Agents of all levels can benefit from taking our Perfect Operations Team course, though those with a strong desire to scale their business will benefit highly from the 18 individual calls with our expert coaches.
What to expect?
In an effort to create a dynamic, easy-to-follow course, we have separated our 18 calls into groups of six that each focus on a different position within the operation’s team duties.
- First Six Calls – deep-dive into the Listing Manager position with job description, KPA, time blocking, processes, systems and more!
- Next Six Calls – deep-dive into the Transaction Coordinator position with job description, KPA, time blocking, processes, systems and more!
- Final Six Calls – deep-dive into the Director of Operations position with job description, KPA, time blocking, processes, systems and more!
However, before even beginning, Nicole will provide you with a full systems evaluation of your current systems to ensure your operations team is successful. You’ll also receive a call for both agents and assistants looking to have their individual questions answered!
The Perfect Operations Team program was built to deliver a complete, customized evaluation of each business and provide expert solutions you can implement immediately.
Why The Perfect Operations Team?
When your operations team is perfect, your business will thrive! Start seeing increased referrals, more profits, better communications with clients, and a more organized team in just 18 short weeks. Our experts are here to remind you that there’s no limit to the potential of your business and team with the right strategies in place!
Meet Our Coach
Fast Track Coach
Nicole Zuber is a MAPS Operations Executive Coach. Nicole’s entire career has been built from her desire to influence, inspire, and motivate those around her to pursue their dreams, discover their full potential, and to defy the odds. Since 2003, Nicole has invested her time and expertise to produce over $8 Billion in sales through...View Full Bio for Nicole Zuber
"This experience has been an incredible one that helped me refocus on my role and in-turn show up better for my team. I gained confidence that I knew what I was doing and that in some aspects I was getting it right and some parts needed tweaking. It helped me refocus on my ONE THING and learn about growth in a new way. The coaches were knowledgeable, kind, compassionate, and full of life and it is easy to get lost in the hour long session and it feels like just a few minutes goes by."Sammi FergusonThis experience has been an incredible one"
"LOVE LOVE LOVE this course! This is the course to take to help build your admin team to the next level! Whether hiring additional or refining the ones already in place, this course helps provide guidelines, job descriptions, templates and insights on the ins and outs of the operations team. This will help you and your team build a scalable, efficient and foundational business!"Karina AlmstedThis course helps provide guidelines, job descriptions, templates and insights on the ins and outs of the operations team"
"This class is a must for DOO's. Nicole's expertise and knowledge in having been a DOO is worth any cost. The materials you leave with that can be adapted to your role is invaluable."Ann CreagerNicole's expertise and knowledge in having been a DOO is worth any cost"