Director of Operations
What is the Director of Operations Program?
The 30-60-90 Director of Operations program is a high-level overview course that dives into the everyday, foundational responsibilities of a team’s Director of Operations. Each week, our DOOs will partake in a number of essential tasks where they’ll learn all the proven strategies needed to develop a 90-day action plan for their Rainmaker’s business, as well as be able to identify any present or future gaps within the business.
Upon completion of the program, each participant will leave with a new level of confidence in their position, their team, and within themselves.
Frequently Asked Questions
Who is this Program For?
Our Director of Operations program is for DOO professionals of all experience levels. Whether you’re an established DOO and have worked with a team previously or are brand-new to the position, this program is for you.
We have purposely designed our learning materials to be structured, yet flexible. Weekly coursework and training will be customized to the needs of our attendees and will differ depending on what area of study needs a stronger focus.
What to Expect
For three months, each DOO professional within the program will be fully immersed in the day-to-day responsibilities of an expert Operation’s Director. Not only will they learn what these responsibilities are, but they’ll also learn how to actively improve their team with a dedicated system’s training that includes:
- Database Strategy
- Financial Management
- Systems and Processes Overview
- Human Resources
Along with the fundamental training, attendees are required to join a weekly DOO Mastermind hosted by a group of experienced Director of Operations experts that speaks to higher level topics.
These trainings will take place each week and separated into distinct calls, including:
- 3x 30-Minute Group Calls
- 1x 30-Minute 1:1 Call
- 1x 1-Hour DOO Mastermind
Why the Director of Operations Program?
The Director of Operations is the brain of a team, ensuring consistent support for Rainmakers and fellow agents, all while managing workflow, coordinating events, tracking new business, and more! An unreliable DOO can mean the difference between top success for a team or stagnation.
Not only will graduating DOOs leave with an advanced understanding of their position within a team and how to run a business, but they’ll also provide an actionable 90-day plan, specially curated for their individual team and Rainmaker.
Questions about our 306090 Director of Operations program? Email us today to learn more!
Meet Our Coaches
Paula Grimes started her real estate career in 1996 in new construction. She moved into the resale side of Real Estate in 2008 when she joined a young REO/Short Sale Team and helped them become one of the most successful in their market. She actively participated in getting one of the first expansion teams off...View Full Bio for Paula Grimes
Fast Track Coach
Nicole Zuber is a MAPS Operations Executive Coach. Nicole’s entire career has been built from her desire to influence, inspire, and motivate those around her to pursue their dreams, discover their full potential, and to defy the odds. Since 2003, Nicole has invested her time and expertise to produce over $8 Billion in sales through...View Full Bio for Nicole Zuber
"This was a great program. I was new to real estate and the DOO position and it really helped me learn all aspects of the business without feeling like I was a drain on my Rainmakers time."Sara CalcagnoThis really helped me learn all aspects of the business"
"This program was incredibly helpful as someone who had small business operational experience but was new to the real estate industry. Being able to learn the ins and outs of the industry, MREA best practices, and how our team measures up helped provide me with a good foundation to jump in feeling well prepared."Bethany McFarlandThis program was incredibly helpful"
"The DOO 30-60-90 was a great investment. Paula brought new perspectives, helped me grow personally and professionally, provided great resources and challenged me to think bigger beyond just our team. Thanks to Paula, now that I am aware, I can address the gaps effectively by asking the right questions. The program also provided a close network of other admins to stay in touch with well beyond the program. I highly recommend the MAPS DOO 30-60-90 and Paula no matter if you're new or have been in the role a while, you will learn so much about yourself and the team to help grow to that next level."Sarah HeathYou will learn so much about yourself and the team to help grow to that next level"
"The client tracker tool was really useful throughout this program. It measured each area of the business and made you evaluate and dive-deep into each of those categories. This allowed me to reflect back and put together an extended to-do list at the end of the program."Kevin Christensen
"My time in the MAPS Coaching was extremely informative, helpful and motivating. I leaned heavily on the expertise and knowledge that Paula gave. Paula was a perfect balance of understanding and keeping me accountable to staying on task! She understood the unique position I found myself in and provided great insights on how to navigate through them, while also providing direction on how to organize myself within the position and focus of the role. I was able to create a clear plan and strategies on implementation for not only my role, but the overall organization. I feel confident in my position now, I have a clear plan and direction on how my role functions, and have a plan for implementation with my team. I would highly recommend MAPS Coaching for anyone coming into a new role! "Lissette GonzalezCoach Paula Grimes understood the unique position I found myself in and provided great insights on how to navigate through them!"