Group: The Perfect Operations Team

A six-month group program that takes a deep dive into the Listing Manager, Transaction Manager, and Director of Operations positions.

Investment: $1194 USD ($199 USD / month for 6 months)

Format: Webinar

Target Audience: All Agents & Teams

Length: 6 months - 18 calls (3 calls / month)

Overview

Join us as we deep, deep dive into the administrative and operations side of a real estate team. In this 18-week course with Monica Reynolds and Brindley Tucker we will go deep into the listing process, the contract to close process, and your key components of operations – recruiting, on-boarding, accountability, financials, and scalable systems for success. Take your administrative/operations team to the next level!

What to Expect

6 calls on Listing Manager – going deep into the position with Job Description, KPA, time blocking, processes, systems and more!
6 calls on Transaction Coordinator – going deep into the position with Job Description, KPA, time blocking, processes, systems and more!
6 calls on Director of Operations- going deep into the position with Job Description, KPA, time blocking, processes, systems and more!
A full systems evaluation of all of the systems in your business and how to lead a successful operations team.
Live Calls with the TOP Listing Mangers/Specialists, Transaction Coordinators and Director of Operations in the company.
Systems for Success: Listing Management, Contract to Close, Review and Referrals, Recruiting, On-boarding, Accountability, and more!
Call for Agents wanting to hire the right administrative/operations team (AND setting up expectations with their detailed job description)
Call for Assistants wanting to perfect their job and take it to the next level (of deep customer experience for repeat and referral business)
Learn when to hire a Director of Operations (that will take your team to ultimately 7th level)
Setting all the expectations and clarity on each position
How to lead, on board and off board employees/ agents (effectively with guidelines)
Building a successful organizational model for growth through the 7 levels of business

There are no holds/refunds/cancellations in Group Coaching. All calls will be recorded for your streaming purposes and you will receive access to any missed session recordings upon signup.

Coaches

Monica Reynolds

Coach Information

Brindley Tucker

Coach Information

"The Perfect Operations Team coaching dramatically amplified my previous learning from The Perfect Real Estate Assistant coaching. As I transitioned from Operations Coordinator to Operations Manager and later a Director within our team, I was tasked with hiring additional talent and determining what each team member was responsible for and how we would hold them accountable to that growth. The Perfect Operations Team answered every single question I had along the way. With everything from scripts to job descriptions, tricks of the top teams, and advice for every single position on the team, we were given an incredibly strong manual for administrative success. Every team I have worked with has become stronger thanks to the training from Monica Reynolds and Brindley Tucker. Now, as an MCA with a team of highly productive leaders growing our dual location Market Center, the training that I received from MAPS coaching has ensured that my teams will always outperform expectation to achieve incredible profitability."

Zoe Binsch
"Coach Brindley and Coach Monica are phenomenal and provide so much value in The Perfect Operations Team coaching program. The in depth conversations and training on systems, tools, scripts, checklists and mindset are unlike any other training program that I have experienced. This program has allowed our Operations to create a much stronger infrastructure for our business which ultimately adds more value to our clients and our sales team. "

Mike Blair
"The Perfect Ops Team Course is the exactly the course my team and I have been waiting for! Monica & Brindley coach you and your team to think at a higher level when it comes to systems, mindset and the value that you provide to your clients, agents on your team and even co-op agents! Since we have started this course, we have implemented so many great new systems. Even though the class is a group class, they are very personable and have created a community where you can share and ask questions … it just feels like individualized coaching for the price of group coaching. You will not go wrong by taking this course! Your Ops Team will take ownership of their department, think and perform at a higher level and you will learn to let go so you can go and do what you're best at. "

Regina Manzon
"I cannot explain to you how helpful this class has been for me thus far. It just so happens that we hired our team listing coordinator and transaction coordinator a few weeks ago. Prior to hiring her, I was doing all of it. Although I am on top of everything, I didn’t necessarily have all the systems in place to be able to train/onboard a new person in those positions. Your scripts and systems allowed me to create an amazing onboarding for our new hire, from her job description to her 30-60-90, LC and TC checklists, scripts on how to speak to all the clients/agents, and so much more. I can’t thank you and Monica enough for all the fantastic tools and models you have shared with us."

Tracy Stefan

Group: The Perfect Operations Team

Overview

What to Expect

Coaches

Monica Reynolds

Brindley Tucker

Zoe Binsch

Mike Blair

Regina Manzon

Tracy Stefan

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